Well, there is that. I had sworn off AAMI a few years ago (well, 15 years) when they sided with their towing company, not me - their tow truck backed into my 306 - dents lined up with the rear hitch perfectly... denied responsibility etc. Anyway, I didn't like the repair and I disputed everything and got shafted. Cut to now, unfortunately Budget Direct wont insure my 308 for Agreed Value and wont cover it because of modifications.... Smaller than factory wheels and non standard clutch.Looks like I'm moving yet another policy over to Shannons. Very easy to deal with - all 'onshore' staff, and by far the best prices.
I'll never give AAMI any business. I had a traffic accident with one of their customers a few years back - they admitted full liability. I was uninsured. I made a claim on her policy, and after getting 'yes, yes, yes we'll pay you sir' for a few months ,they then backed out completely. I had to take them / her to court. They turned up with a Barrister - so did I. I won but it was pretty much a moral victory as after the Barrister costs I only got a couple of hundred bucks in my pocket. The stinkers never made me an offer and fully expected me to back down. The whole thing still grates me to the core.
Cheers
Justin
AAMI covers all my modifications including the value of the wheels and valued the car at $29k. Shannons claimed my modifications upped my premium and valued my car to a max of $23K - because thats the matching value on carsales! Which is frustrating as Shannons are meant to be the "enthusiast" insurer. I also have another car with them but the discount was in single figures.
So all in all, I think most insurers are on their own side, so Ive got to take the cheapest option at the time. I'll shop around every policy change.